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1) I am knowledgeable about the services provided by the laboratory. I totally agreeI agreePartially AgreeI do not agreeNo idea
2) I have the opportunity to meet with officials when necessary. I totally agreeI agreePartially AgreeI do not agreeNo idea
3) The service you requested was provided within the specified time. I totally agreeI agreePartially AgreeI do not agreeNo idea
4) The reports of the test service reached us on time. I totally agreeI agreePartially AgreeI do not agreeNo idea
5) The reports of the test service were prepared without any errors. I totally agreeI agreePartially AgreeI do not agreeNo idea
6) The services provided are reliable. I totally agreeI agreePartially AgreeI do not agreeNo idea
1) Communication with the customer is satisfactory. I totally agreeI agreePartially AgreeI do not agreeNo idea
2) Our complaints about the service received are listened to and resolved in a timely manner. I totally agreeI agreePartially AgreeI do not agreeNo idea
3) The suggestions we make about the service are taken into consideration. I totally agreeI agreePartially AgreeI do not agreeNo idea
4) Employees have professional knowledge and expertise. I totally agreeI agreePartially AgreeI do not agreeNo idea
5) Tests are carried out according to current national and international standards. I totally agreeI agreePartially AgreeI do not agreeNo idea
6) The principles of impartiality, confidentiality and honesty are applied in the service provided. I totally agreeI agreePartially AgreeI do not agreeNo idea
1) I think that the services provided by the laboratory are beneficial. YesNo
2) If we were to receive service again, I would prefer EAE Lighting Laboratories. YesNo
3) I would recommend the service I received to others. YesNo
Lab Improvement Survey (optional)
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